Business Assist

Whether you’re a professional with a thriving business or a small organisation focused on its core competencies, you can bring your business to life with first contact Business Assist.

A professional live receptionist answers your phone, day or night, around the clock so you never miss a call. This seamless service will quikly become an important part of your business.

This kind of commitment to your customers won’t go unnoticed. In fact, good contact management leaves your customers with a positive feeling, an impression of an organisation that has mastered business communications. With first contact handling your calls you can get down to doing what you do best.

In Detail: Business Assist is a full telephone answering service, personalised to answer your calls as your receptionist. Important details such as office phone numbers, street address, P.O. Box number, fax number, email addresses, mobiles and key staff members names are held in your screen so that your representatives on our staff can answer simple queries instantly.

Through the use of ‘Locates’ we can advise callers, at your discretion, that you are unavailable at certain times, in meetings, will be returning calls after x o’clock, on holiday, etc. We can even take simple orders or bookings on your behalf when your own staff are too busy. An Internet Dialup connection is also included as part of this service.

This service is designed for 24 hour, at will or overload applications. It becomes an excellent business tool when your number is either engaged or diverted to us, thereby providing your customers with a seamless experience of your business.