Media Assist

Advertising ( and product quality) issues don' t work a 9 to 5, eight-hour day. You really need someone to answer your 0800 numbers, helpdesk or response fulfilment requests, 24 hours a day, 7 days a week.

Media Assist is a Fully Customised Telephone Answering Service which is tailored to your specific media requirements. A unique telephone number is allocated for your use, and answered as according to your instructions.

Following pre-determined prompts, our operators will determine the nature of the call and record the appropriate details, whether it is taking a credit card order, advising where to send a cheque for an order or simply recording a name and telephone number for your further follow up.

Details of all calls will be delivered in hard copy to your fax or email once a day or as otherwise instructed. Alternatively, facilities are available to provide automatic download to your database application.