Call Centre Service, Contact Centre, Call Centre, New Zealand

Total Business Assist

In the very first moment your potential customers are exposed to your organisation, they are left with an impression that can last a lifetime. Our focus is on making that moment and every other contact perfect. Using the latest communication technologies, we professionally and seamlessly manage the contact moments of your business.

In Detail: Total Business Assist is a full telephone answering service, personalised to answer your calls as if we were your receptionist. Important details such as office phone numbers, street address, P.O. Box number, fax number, email addresses, mobiles and key staff members names are held in your screen so that your representatives on our staff can answer simple queries instantly.

Through the use of ‘Locates’ we can advise callers, at your discretion, that you are unavailable at certain times, in meetings, will be returning calls after x o’clock, on holiday, etc. We can even take simple orders or bookings on your behalf when your own staff are too busy.

As an added feature of this service, internet dial-up including 200 hours a month and up to 10 email addresses, an 0800 number, web site, spam blocking, international email and email to digital mobile are available.

This service is designed for 24 hour, at will or overload applications. It becomes an excellent business tool when your number is either engaged or diverted to us thereby providing seamless service for your callers.


In the very first moment your potential customers are exposed to your organisation, they are left with an impression that can last a lifetime. Our focus is on making that moment and every other contact perfect. Using the latest communication technologies, we professionally and seamlessly manage the contact moments of your business.

In Detail: Total Business Assist is a full telephone answering service, personalised to answer your calls as if we were your receptionist. Important details such as office phone numbers, street address, P.O. Box number, fax number, email addresses, mobiles and key staff members names are held in your screen so that your representatives on our staff can answer simple queries instantly.

Through the use of ‘Locates’ we can advise callers, at your discretion, that you are unavailable at certain times, in meetings, will be returning calls after x o’clock, on holiday, etc. We can even take simple orders or bookings on your behalf when your own staff are too busy.

As an added feature of this service, internet dial-up including 200 hours a month and up to 10 email addresses, an 0800 number, web site, spam blocking, international email and email to digital mobile are available.

This service is designed for 24 hour, at will or overload applications. It becomes an excellent business tool when your number is either engaged or diverted to us thereby providing seamless service for your callers.